Develop your intranet

 

 

SERVICES TO SUPPORT YOU ON EVERY STEP OF YOUR JOURNEY

 

A complete end-to-end service wrap to maximise your Microsoft based communication and collaboration environment - now and in the future

Driving Value

Our Services portfolio supports you wherever you might be on your communications & collaboration journey, from the initial planning and envisioning, through the delivery and on-boarding phases, to the operations and driving added value.

Our services are focused on helping you to deliver a robust and reliable service for your users that is fully utilised and delivers the best user experience, both now and in the future.

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Plan [technical]

  • Supporting your technical planning and evaluation, getting you off on the right foot.

  • Strategic consulting

  • Technology evaluation and readiness

  • Design & blueprinting

  • Project management and planning

  • Impact Assessment (Connectivity test)

  • Microsoft Teams Discovery & Envisioning

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  • Helping you understand your user environment to deliver the right solution and ensure adoption.

  • User experience Discovery Service

  • User profiling

  • On-boarding & change planning

  • User testing

  • Roll-out planning

  • Supporting change management

Plan [people]

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Deliver [technical]

Consulting and engineering services to help the implementation of a robust and reliable environment.

  • Deployment and roll-out services

  • Impact Assessment (load testing)

  • Integration and migration services

  • UC hardware and peripherals

  • Project management

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Deliver [people]

Delivering a personalised program of activities to ensure your users best start and experience with using the technology.

  • User experience Enablement Services

  • Desk-side support

  • Traditional training

  • Software enabled self-help programs

  • User clinic

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Operate [technical]

Operate [people]

Ensuring you have the operational support you need to provide a reliable service.

Reactive fix and proactive support services

  • Diagnostics intelligence service

  • Monitoring and reporting

  • Office 365 management and support

  • Full Skype for Business, Teams or video managed services

  • Strategic development consulting

  • Teams Success Service

Maximising the utilisation and continuous development of your communications and collaboration environment.

  • First line user helpdesk

  • User experience services and software

  • Utilisation and experience monitoring and reporting

  • Proactive continuous improvement advice

  • Refresher adoption services

  • Process enhancing software

  • Collaboration insights